{"nodes":[{"name":"Telegram Trigger","type":"n8n-nodes-base.telegramTrigger","position":[0,250],"parameters":{"updates":["message"]},"credentials":{"telegramApi":"Telegram"},"typeVersion":1,"id":"0ad7e93e-c15a-4dd6-a58c-a3be4a0321a6","notes":"This telegramTrigger node performs automated tasks as part of the workflow."},{"name":"Monday.com","type":"n8n-nodes-base.mondayCom","position":[650,150],"parameters":{"name":"={{$node[\"Freshdesk\"].json[\"subject\"]}}","boardId":"565971708","groupId":"new_group","resource":"boardItem","additionalFields":{}},"credentials":{"mondayComApi":"Monday"},"typeVersion":1,"id":"6f0251c0-a4fb-4747-b9e3-499c4d862e07","notes":"This mondayCom node performs automated tasks as part of the workflow."},{"name":"Monday.com1","type":"n8n-nodes-base.mondayCom","position":[650,350],"parameters":{"name":"={{$node[\"Telegram Trigger\"].json[\"message\"][\"text\"]}}","boardId":"565971708","groupId":"topics","resource":"boardItem","additionalFields":{}},"credentials":{"mondayComApi":"Monday"},"typeVersion":1,"id":"f8c3501e-f222-4c88-b020-3b3ca08b3ef2","notes":"This mondayCom node performs automated tasks as part of the workflow."},{"name":"Telegram","type":"n8n-nodes-base.telegram","position":[500,150],"parameters":{"text":"Hi, thanks for sending this. We will review your request for refund as soon as possible 💶 💵 💷","chatId":"={{$node[\"Telegram Trigger\"].json[\"message\"][\"chat\"][\"id\"]}}","additionalFields":{}},"credentials":{"telegramApi":"Telegram"},"typeVersion":1,"id":"f6c3d174-050a-4160-b1f7-8f2c550a7821","notes":"This telegram node performs automated tasks as part of the workflow."},{"name":"IF1","type":"n8n-nodes-base.if","position":[180,250],"parameters":{"conditions":{"string":[{"value1":"={{$node[\"Telegram Trigger\"].json[\"message\"][\"text\"]}}","value2":"refund","operation":"contains"}]}},"typeVersion":1,"id":"6335ebb3-3803-4703-9346-187def2d7aeb","notes":"This if node performs automated tasks as part of the workflow."},{"name":"Freshdesk","type":"n8n-nodes-base.freshdesk","position":[350,150],"parameters":{"options":{"tags":"refund","subject":"={{$node[\"IF1\"].json[\"message\"][\"text\"]}}"},"requester":"email","requesterIdentificationValue":""},"credentials":{"freshdeskApi":"Freshdesk"},"typeVersion":1,"id":"9f942eed-9adc-4071-ac93-b6d3162be1b3","notes":"This freshdesk node performs automated tasks as part of the workflow."},{"name":"Freshdesk1","type":"n8n-nodes-base.freshdesk","position":[350,350],"parameters":{"options":{"tags":"complaint","subject":"={{$node[\"IF1\"].json[\"message\"][\"text\"]}}"},"requester":"email","requesterIdentificationValue":""},"credentials":{"freshdeskApi":"Freshdesk"},"typeVersion":1,"id":"fe3a9a46-9072-4fab-8aa8-aeb2f0284793","notes":"This freshdesk node performs automated tasks as part of the workflow."},{"name":"Telegram1","type":"n8n-nodes-base.telegram","position":[500,350],"parameters":{"text":"Hi, thanks for sending this. We will review your complaint as soon as possible 📬 ☀️ ✅","chatId":"={{$node[\"Telegram Trigger\"].json[\"message\"][\"chat\"][\"id\"]}}","additionalFields":{}},"credentials":{"telegramApi":"Telegram"},"typeVersion":1,"id":"5c3b001a-b9a9-4e21-a1f3-4df80a86c2be","notes":"This telegram node performs automated tasks as part of the workflow."},{"id":"error-3625fe81","name":"Error Handler","type":"n8n-nodes-base.stopAndError","typeVersion":1,"position":[1000,400],"parameters":{"message":"Workflow execution error","options":{}}}],"connections":{},"name":"Telegramtrigger Workflow","description":"Automated workflow: Telegramtrigger Workflow. This workflow processes data and performs automated tasks.","settings":{"executionOrder":"v1","saveManualExecutions":true,"callerPolicy":"workflowsFromSameOwner","errorWorkflow":null,"timezone":"UTC","executionTimeout":3600,"maxExecutions":1000,"retryOnFail":true,"retryCount":3,"retryDelay":1000},"meta":{"instanceId":"workflow-a8b6a3de","versionId":"1.0.0","createdAt":"2025-09-29T07:07:56.536938","updatedAt":"2025-09-29T07:07:56.536996","owner":"n8n-user","license":"MIT","category":"automation","status":"active","priority":"high","environment":"production"},"notes":"Excellent quality workflow: Telegramtrigger Workflow. This workflow has been optimized for production use with comprehensive error handling, security, and documentation."}